Privacy Policy
Information
Collection and Use
Virtual Focus,
Inc. is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. Virtual Focus,
Inc. collects information from our users at several different points
on our website.
Registration
In order to use
this website, a user must first complete the registration form.
During registration a user is required to give their contact information
(such as name and email address). This information is used to contact
the user about the services on our site for which they have expressed
interest.
Order
We request information
from the user on our order form. Here a user must provide contact
information (like name and shipping address) and financial information
(like credit card number, expiration date). This information is used for billing purposes, to fill customer’s orders and may be shared, if you provide prior consent, with third parties who provide you with information or promotional opportunities that may be of interest to you.
Cookies
A cookie is a
piece of data stored on the user’s hard drive containing information
about the user. Usage of a cookie is in no way linked to any personally
identifiable information while on our site. Once the user closes
their browser, the cookie simply terminates. For instance, by setting
a cookie on our site, the user would not have to log in a password
more than once, thereby saving time while on our site. If a user
rejects the cookie, they may still use our site. The only drawback
to this is that the user will be limited in some areas of our site.
Log Files
We use IP addresses
to analyze trends, administer the site, track user’s movement, and
gather broad demographic information for aggregate use. IP addresses
are not linked to personally identifiable information.
Newsletter
If a user wishes
to subscribe to our newsletter, we ask for contact information such
as name and email address.
Security
This web site
takes every precaution to protect our users’ information. When users
submit sensitive information via the website, your information is
protected both online and off-line.
When our registration/order
form asks users to enter sensitive information (such as credit card
number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry
- SSL. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just ‘surfing’
While we use SSL
encryption to protect sensitive information online, we also do everything
in our power to protect user-information off-line. All of our users’
information, not just the sensitive information mentioned above,
is restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must re-enter
their password to re-gain access to your information. Furthermore,
ALL employees are kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies are added, our employees
are notified and/or reminded about the importance we place on privacy,
and what they can do to ensure our customers’ information is protected.
Finally, the servers that we store personally identifiable information
on are kept in a secure environment, behind a locked cage.
If you have any
questions about the security at our website, you can send an email
to security@virtualfocus.com.
Special Offers
We send all new
members a welcoming email to verify password and username. Established
members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of
communications. Please see our choice and opt-out below.
Site
and Service Updates
We also send the
user site and service announcement updates. Members are not able
to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide
requested services and in regards to issues relating to their account
via email or phone.
Correction/Updating
Personal Information:
If a user’s personally
identifiable information changes (such as your email address), or
if a user no longer desires our service, we will endeavor to provide
a way to correct, update or remove that user’s personal data provided
to us. This can usually be done at the member information page
or by emailing our Customer Support.
Notification
of Changes
If we decide to
change our privacy policy, we will post those changes on our Homepage
so our users are always aware of what information we collect, how
we use it, and under circumstances, if any, we disclose it. If at
any point we decide to use personally identifiable information in
a manner different from that stated at the time it was collected,
we will notify users by way of an email. Users will have a choice
as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy
under which the information was collected.
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